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Logistics Manager Omni-channel

Pan-sector news, insight and analysis for logistics practitioners and supply chain strategists
  1. ASOS is offering a “try before you buy” scheme that could reduce basket abandonment – but might lead to an increase in the level of returns. Customers can order what they want to try on, and then send back any items they don’t want. They have 30 days to pay for what they keep with […]

    The post ASOS ‘try before you buy’ plan could increase returns appeared first on Logistics Manager.

  2. Alibaba, the giant Chinese online retailer, is to invest RMB100 billion ($15.2 billion) over the next five years to further strengthen its global logistics network so that it can fulfil orders in China within 24 hours and worldwide within 72 hours. It is spending RMB 5.3 billion ($807m) to increase its stake in Cainiao Smart […]

    The post Alibaba to invest $15bn in logistics appeared first on Logistics Manager.

  3. Vinesh Patel, operations manager – mobile at Sky, talked about tackling returns at the company’s new mobile business on the second day of the Omni-Channel Conference in Central London. Patel spoke about the “three P rule” applied at the mobile business, which was launched earlier this year. People: Having the right people in the right […]

    The post Are you mastering the returns process? appeared first on Logistics Manager.

  4. Ben Farrell, head of central operations and transport at John Lewis, asked delegates the question: Is it time to move on from the definition of omni-channel?, when he delivered the keynote address at the Omni-Channel Conference in London yesterday. Farrell used the example of Amazon’s Alexa to demonstrate the changing retail landscape. “You can now […]

    The post Does omni-channel need a new definition? appeared first on Logistics Manager.

  5. Consumers are demanding more flexibility and faster delivery times from online retailers and delivery couriers, research by Whistl reveals. It found that seven per cent want same day delivery and nothing else, while 12 per cent demand next day delivery. Nevertheless a third of consumers are willing to accept a two to three day service […]

    The post Consumers want faster deliveries appeared first on Logistics Manager.

  6. Doddle and Cancer Research UK have expanded their click & collect partnership. The charity is set to have a further 50 UK stores become Doddle locations by the end of next year. Up to 200 are due to open by mid-2018. “Our partnership with Doddle has provided a great opportunity to reach to new demographics […]

    The post Doddle and Cancer Research expand click & collect partnership appeared first on Logistics Manager.

  7. Deutsche Post DHL and Ford have unveiled the first of their jointly produced electric delivery vans in Cologne. The vehicle, called the “StreetScooter WORK XL”, is based on a Ford Transit chassis fitted with a battery-electric drive train and a body designed and built to Deutsche Post DHL specifications. It will have a load volume […]

    The post Ford & DHL unveil electric van appeared first on Logistics Manager.

  8. Acushnet Europe has chosen Hellmann to manage e-commerce fulfilment for its FootJoy brand in Europe. Hellmann will manage the e-commerce fulfilment for B2C orders to the UK, Ireland, France, Germany and Sweden. Goods arriving at the warehouse in Daventry will be stored in a dedicated, secure area within its multi-user facility before being picked, packed […]

    The post Hellmann to fulfil FootJoy appeared first on Logistics Manager.

  9. Gumtree, the classifieds web site, has teamed up with AnyVan to offer users a range of delivery options. The move means that Gumtree users who are looking to buy or sell second hand goods have the option to use AnyVan when completing a transaction to arrange delivery. AnyVan, which was launched in 2009, takes advantage […]

    The post Gumtree partners with delivery company appeared first on Logistics Manager.

  10. ASOS is investing $40 million in fitting out a new fulfilment centre in Atlanta, Georgia, to serve the North American market. It is investing $40 million in fitting out the site, which will have a capacity of ten million units. It can expand further at the appropriate time. Fit-out at the site in Union City […]

    The post ASOS $40m fulfilment centre for US appeared first on Logistics Manager.

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